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chat-assistanse

20 Марта 2018 Tap2pay
How chatbots are changing e-Commerce
Today, chatbots allow you to organize all the sales process in the messenger - from picking up the goods to payment and tracking the delivery. In this case, a customer doesn’t need to open a site or install an application, register, and the whole process looks like a conversation.In Bain & Company research says that when brands responding to customers through this channel, they can expect to increase revenue per user on average from 20 to 40%.The implementation chatbots in e-commerce allow online-stores to increase sales, let's see what are the reasons for this?